Pianoforte Chicago COVID Policies

In an effort to protect both our customers and staff during the COVID-19 pandemic we have adopted and continuously update a set of safety policies and procedures. These policies and procedures will continue to be updated as we receive new guidelines from the State of Illinois and City of Chicago.

Showroom

• Until further notice our showroom will be open by appointment only. Please call us at (312) 291-0000 to schedule your appointment.
• Face coverings are required to be worn at all times by customers and staff.
• We will only allow one group in the showroom at a time. If you arrive and another group is in the showroom you will have to wait until they are finished to enter.
• All pianos will be sanitized after they are played.

Recording Studio/Concert Hall

• Based on current Illinois and Chicago guidelines we are allowing up to 25 guests to attend concerts.
• Face coverings are required to be worn at all times by customers and staff.
• We will allow no more than 30 people in the hall at a time.
• We may request contact information from anyone present during a concert or recording session so we can keep everyone informed as needed.
• The piano and all high touch surfaces will be sanitized after each concert or recording session.
• We will be requiring a half hour break every two hours to run our HVAC and exchange the air in the concert hall. We have installed an air purification system that will reduce the likelihood of airborne transmission of any virus.
• For singers and wind instrumentalists we will only allow one performer (plus accompanist) on stage at a time.