COVID Policies

Pianoforte Chicago COVID Policies

In an effort to protect both our customers and staff during the COVID-19 pandemic we have adopted and continuously update a set of safety policies and procedures. These policies and procedures will continue to be updated as we receive new guidelines from the State of Illinois and City of Chicago.

Showroom

  • Until further notice our showroom will be open by appointment only. Please call us at (312) 291-0000 to schedule your appointment.
  • Face coverings are required to be worn at all times by customers and staff.
  • We will only allow one group in the showroom at a time. If you arrive and another group is in the showroom you will have to wait until they are finished to enter.
  • All pianos will be sanitized after they are played.

Recording Studio/Concert Hall

  • Based on current Illinois and Chicago guidelines we are not allowing any audience to attend concerts. All concerts will be livestreamed only.
  • Face coverings are required to be worn at all times by customers and staff.
  • We will allow no more than 10 people in the hall at a time.
  • We will request contact information from anyone present during a concert or recording session so we can keep everyone informed as needed.
  • The piano and all high touch surfaces will be sanitized after each concert or recording session.
  • We will be requiring a half hour break every two hours to run our HVAC and exchange the air in the concert hall.
  • For singers and wind instrumentalists we will only allow one performer (plus accompanist) on stage at a time.